Straight Answers, No Runaround
We organized this page around the questions real account holders actually send us — not a generic list of topics nobody asked for. Each answer tells you the exact step to take, the exact channel to use, or the exact reason something happened. If your question is about a PayPal deposit, look under payments. If it's about why your ID check is
still pending, look under verification. We update these answers whenever our processes change, so what you're reading reflects how things actually work right now. If something here doesn't cover your situation, our live chat is the fastest path to a real answer from our team. Available states and eligible regions determine access, so a few answers will point you to check your
state's current status before proceeding. Venmo and Play+ are also covered under their own deposit and withdrawal entries below.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support
- State Eligibility Check